We stayed for 3 nights and really enjoyed the heated pool and hot tub after hiking all day. The onsite washer and dryer were super handy since my kid got car sick on the way. The only downside was the tight parking, but I’d definitely come back for another family getaway! 😊

We enjoyed the beautiful views from our room, the amazing pool, and the convenient location for walking to shops. Absolutely loved the cozy vibe of the hotel!

Felt privileged, nothing to complain about.

The views from the balcony were stunning, and it was the perfect spot to unwind. Just a heads up, the check-in process could be smoother, but overall, it’s a great place to kick back and explore! 😊

The location is fantastic, just a short walk from attractions, perfect for avoiding traffic. The room itself was clean and comfortable, and the complimentary pancakes each morning were a nice touch. However, the on-site restaurant is closed, which was unexpected, and the rooms feel somewhat outdated with stained fixtures. Some maintenance is needed to improve the overall experience.

I booked a stay at River Terrace Resort and was initially drawn by the great location and the accessible shops nearby. My room was spacious and clean, which made for a comfortable stay. The staff offered friendly assistance whenever I needed something, ensuring I felt taken care of. However, the dining options were disappointing. The restaurant on the property was closed, forcing me to search for meals off-site. Additionally, I experienced issues with the Wi-Fi connectivity. it barely worked during my stay, which was frustrating. Another drawback was the outdated decor throughout the resort. While staying at a place with a cozy vibe is enjoyable, it does need some modernization. With some improvements to the amenities and dining options, this place could be fantastic.

Great location near attractions. Check-in was smooth, and the staff was friendly. The balcony offered nice views. The pool area was fun for the kids. Unfortunately, the room cleanliness was an issue. Found some trash on the floor and the bathroom fixtures needed better care. Multiple bugs appeared at night, which was quite unsettling. The noise from other rooms was distracting too. The room air conditioning struggled to keep things comfortable, which made the nights less enjoyable. Overall, I’d love to return for the location, but I hope they can address the cleanliness and noise issues.

The beds were surprisingly comfy and I felt like I actually got some good rest. The staff were genuinely friendly, made me feel welcomed and checked in to see if I needed anything during my stay.

It wasn’t exactly cheap, but it was still an acceptable price for what we got.

The view was stunning, but the room smelled of stale cigarettes.

You gotta try the guava jam at Mountain Edge Grill. it’s a real treat! Plus, the nearby Heavenly Delights Cafe & Bakery serves up some killer pastries that hit the sweet spot. And don’t sleep on the picnic area for a chill vibe after exploring!

The restaurant on property is closed, leaving me searching for bites. Plus, we had a bit of a hassle getting the right room when we arrived. Disappointing for a long drive!

enjoy the stunning river views and excellent customer service with a caring touch

Amazing views from the balcony!

Our family had a decent stay for 2 nights. The location was perfect for exploring nearby attractions, and we enjoyed the beautiful views from our room. However, we faced some issues with the bathtub being dirty and the noise from neighboring rooms disturbing our sleep. Despite these setbacks, the polite staff helped us with travel tips.

A Cozy Stay in Gatlinburg

Our stay was delightful! The location was perfect, within walking distance of restaurants and the local aquarium. The staff checked in regularly, ensuring we were comfortable. I recommend trying the on-site bistro for breakfast—every bite was delicious!

Great location, needs a little TLC

We stayed for 4 nights and loved the convenient location near all the shops. The room was spacious and the comfy King bed was a real bonus. The pool was perfect for our little one, but the floors weren't very clean, which was a bit yucky. Also, the dining area had nice picnic tables for a chill outdoor vibe.

This place suits me perfectly with free wi-fi, outdoor swimming pool, and 24-hour reception. The staff helped me with travel tips during my first stay. I always feel welcomed and taken care of here. Highly recommend for a great holiday!