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River Terrace Resort & Convention Center - Gatlinburg

240 River Road, Gatlinburg, Tennessee, United States, 37738  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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River Terrace Resort & Convention Center - Gatlinburg

Wi-Fi
Parking
24-hour services

24-hour check-in

24-hour reception

Babysitting
Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

Facilities for kids

Children's pool

Cots

Sports activities

Fishing

Skiing

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff

Overview

The comfortable 3-star River Terrace Resort & Convention Center provides beautiful rooms with a spectacular view of the mountain. The hotel occupies 21 floors and was renovated in 2006.

It is nestled in the center of Gatlinburg with direct proximity to Cooter's Place, which is 1300 meters away. The distance between Gatlinburg city center and the property is 1 km.

Welcoming guests with an outdoor swimming pool, a patio and a picnic area, the hotel is placed next to an amusement park and an oceanarium.

Guests can get to Mc Ghee Tyson airport in 50 minutes by car.

Rooms

River Terrace Resort & Convention Center features 205 guestrooms with wireless internet, pay television, a private balcony, a microwave and coffee/tea makers. River Terrace Resort & Convention Center offers bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

Drafts Sports bar is available on site. Offering American meals, The Gatlinburger Grill is situated 100 meters of the property.

Services

A business centre, audiovisual equipment and a conference room are also offered at the hotel.

Relax

Guests can choose from white water rafting, snow skiing and fishing available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2006.  Number of floors:   21.  Number of rooms:   205.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Children are welcome
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Exterior corridors
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Skiing
  • Fishing

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Tours/Ticket assistance
  • Wake up service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Ceiling projector
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal outdoor pool

Room view

  • River view

Room features

  • Individual air conditioning
  • Individual heating
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sprinklers

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • In-room computer
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 10 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

240 River Road, Gatlinburg, Tennessee, United States, 37738

Get directions
Airports
Restaurants
  • Pancake Pantry (cuisine: American)
    500 ft
  • Donut Friar
    500 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205

Rooms and availability

River Terrace Resort & Convention Center photos Room
Standard Guest Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Private bathroom
    • Coffee machine
    • Balcony
    • + More
  • General:Free internet access
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Mini-refrigerator
  • Media:Cable/satellite TV
  • Radio
Room Description:

Standard|Standard Twin Room with River View (2 twin beds)

River Terrace Resort & Convention Center photos Room
Standard King Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Free internet access
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Mini-refrigerator
  • Media:Cable/satellite TV
  • Radio
Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Radio
Room Description:

DOUBLE PREMIER KING BED. ROOM ONLY. Standard rate

Standard Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Standard Triple Room

Mini Guest Room
River view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices

River Terrace Resort & Convention Center Location

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  • Underground stations
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  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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Local attractions

  • The Old Mill5.6 mi
    175 Old Mill Avenue at Traffic Light #7
  • Pigeon Forge Factory Outlet6.6 mi
    2850 Parkway
  • The Track7.2 mi
    2575 Parkway, Pigeon Forge
  • Dollywood5.7 mi
    2700 Dollywood Parks Boulevard
  • The Island in Pigeon Forge6.9 mi
    131 Island Dr

Near the hotel

  • Gatlinburg Space Needle1600 ft
    115 Historic Nature Trl

    Restaurants nearby

    • Pancake Pantry500 ft

      Address: 628 Parkway
      Phone: 865-436-4724

      65% likes this, based on 1207 reviews
      Cuisine: American
      Price Range: USD 2 - USD 12

    • The Gatlinburger Grill400 ft

      Address: 240 River Road
      Phone: (865) 436-5161

      Cuisine: American

    • Kilwin's500 ft

      Address: 645 Parkway
      Phone: 865 436-3720

      71% likes this, based on 305 reviews

    • Donut Friar500 ft

      Address: 634 Parkway Suite 15
      Phone: 865-436-7306

      73% likes this, based on 592 reviews
      Price Range: USD 2 - USD 7

    • Mountain Edge Grill400 ft

      Address: 620 Parkway Suite B4
      Phone: 865-436-0013

      70% likes this, based on 113 reviews
      Cuisine: American
      Price Range: USD 6 - USD 16

    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  10 am
    • Year renovated:
      2006
    • Number of floors:
      21
    • Number of rooms:
      205
    Cities nearby

    River Terrace Resort & Convention Center Reviews

    Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

    6.8
    Very goodBased on47 reviews

    Guest reviews

    • Older travelers
      8.8

      The views and the location. Perfect if gong to Aquarium or just shopping.

      The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

    • Couple
      5.4

      Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

      I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

    • Family with children
      7.8

      My family & I have stayed there many times & have never had any problems

    • Couple
      9.6

      Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

    • Couple
      9.2

      Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

      The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

    • Older travelers
      9.0

      Breakfast buffet was good for the price.

      There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

    • Group of friends
      10.0

      I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

    • Older travelers
      8.8

      Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

      Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

    • Family with children
      9.2

      The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

    • Older travelers
      5.0

      location

      wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

    • Older travelers
      5.8

      Location was great..

      Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

    • Older travelers
      7.0

      We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

      It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

    • Older travelers
      6.2

      Room, especially bathroom needed to be updated. Not especially good value for the money.

    • Older travelers
      5.8

      Convenient to shops and clean

      Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

    • Older travelers
      8.2

      Beautiful scenerationy and loc

      Restaraunt was under staffed but good food

    How to reach hotel

    hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
    Show big map »

    Hotel Address:

    240 River Road, Gatlinburg, Tennessee, United States, 37738

    Get directions
    Airports
    Restaurants
    • Pancake Pantry (cuisine: American)
      500 ft
    • Donut Friar
      500 ft
    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  10 am
    • Year renovated:
      2006
    • Number of floors:
      21
    • Number of rooms:
      205