River Terrace Resort & Convention Center - Gatlinburg

240 River Road, Gatlinburg, United States, 37738  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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River Terrace Resort & Convention Center - Gatlinburg

Free Wi-Fi
Parking

Paid parking

24-hour

24-hour check-in

24-hour reception

Babysitting
Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

All inclusive

Carte blanche

Facilities for kids

Cribs/ Baby cots

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff

Overview

The comfortable 3-star River Terrace Resort & Convention Center is set in a downtown area minutes away from Ripley's Moving Theater, A. Jann Peitso and Wild Bear Falls Indoor Waterpark. The hotel opened its doors in 1958 and was remodeled in 2006.

The city center is 10 minutes' walk of the property. There are bars, an oceanarium and an amusement park in the area.

River Terrace Resort & Convention Center offers a spectacular view to its guests.

The hotel enjoys a great location within 45 minutes' drive from Mc Ghee Tyson airport.

Rooms

There are 205 beautiful rooms fitted with a laptop safe, cable TV with on-demand movies, a fridge, a dressing area and a patio. The guestrooms look out on the mountain. Room facilities also include a microwave and coffee/tea makers for self-catering.

Eat & Drink

Guests are invited to the Drafts Sports bar to unwind with a drink. Serving both food and drinks, The Gatlinburger Grill and River Terrace Restaurant are situated around 100 meters from the property.

Services

Business facilities include audiovisual equipment, a business centre and a meeting room to suit the needs of business travelers.

Relax

On-site activities feature white water rafting, snow skiing and fishing.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2006.  Number of floors:   21.  Number of rooms:   205.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Elevator
  • Vending machines
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Skiing
  • Fishing

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Ceiling projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Seasonal outdoor pool

Room view

  • River view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds
  • In-room sprinklers

Bathroom

  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer on request

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • In-room computer
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

240 River Road, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    1700 ft
Airports
Restaurants
  • Pancake Pantry (cuisine: American)
    500 ft
  • Donut Friar
    500 ft
Parks
  • Christ in the Smokies Museum & Gardens
    1400 ft
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2700 ft
  • Baskins Creek Falls
    1.4 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205

Rooms and availability

River Terrace Resort & Convention Center photos Room
Standard Double Room
Bed type: Double bed or 2 Queen-size beds or King-size bed
Size: 250 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard

Room facilities
    River Terrace Resort & Convention Center photos Room
    King Room
    Bed type: 1 Super King-size bed or Double bed or King-size bed
    Size: 250 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Standard|Standard Double King

    Room facilities
      River Terrace Resort & Convention Center photos Room
      Standard Queen Room
      Bed type: Queen-size bed or 2 Queen-size beds
      Size: 250 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|Standard Double Queen

      Room facilities

        How to reach hotel

        hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
        Show big map »

        Hotel Address:

        240 River Road, Gatlinburg, United States, 37738

        Get directions
        City Center
        • Gatlinburg
          1700 ft
        Airports
        Restaurants
        • Pancake Pantry (cuisine: American)
          500 ft
        • Donut Friar
          500 ft
        Parks
        • Christ in the Smokies Museum & Gardens
          1400 ft
        Ski areas
        • Ober Gatlinburg Ski Resort & Amusement Park
          2700 ft
        • Baskins Creek Falls
          1.4 mi
        Hotel information
        • Check-in:
          from  4 pm
        • Check-out:
          until  10 am
        • Year renovated:
          2006
        • Number of floors:
          21
        • Number of rooms:
          205

        River Terrace Resort & Convention Center Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
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        What's nearby

        Tourist attractions

        Popular areas

        • City Center - 1400 ft

        Amusement

        • Camp Thunder Fun Ctr - 1000 ft
        • Gatlinburg Theme Park - 1400 ft
        • Space Needle - 1700 ft
        • Mysterious Mansion-Gatlinburg - 1700 ft
        • Hillbilly Golf - 4000 ft
        • Ober Gatlinburg Alpine Slide - 5000 ft
        • Fort Fun - 1.2 mi
        • Dinosaur Golf - 1.2 mi
        • Earthquake the Ride - 1.2 mi
        • Terror Ghost Shows - 1.2 mi
        • Motion Master Theater - 1.2 mi
        • Fannie Farkle's Amusement - 1.2 mi
        • Motion Ride Movie Theater - 1.2 mi

        Monuments and Landmarks

        Museums

        • Guinness World Records Museum - 1000 ft
        • Star Cars Museum - 5000 ft
        • Ripley's Believe IT OR Not - 1.1 mi

        Parks

        • Parks and Grounds Maintenance - 4600 ft
        • Wild Bear Falls Indoor Waterpark - 1.2 mi

        Arboretum, Green spaces, Zoos

        Transport

        • Gatlinburg Trolley - 700 ft

        Local attractions

        • Wild Bear Falls Indoor Waterpark - 1.3 mi
          915 Westgate Resort Road, Gatlinburg
        • Chapel In The Glen - 3.2 mi
          412 Glades Road, Gatlinburg
        • Great Smoky Arts and Crafts Community - 3.9 mi
          Gatlinburg, TN 37738
        • Baskins Creek Falls - 1.4 mi
          Roaring Fork Road, Gatlinburg
        • Love Life Live Life - 3.5 mi
          600 Glades Road, #6, Gatlinburg

        Near the hotel

        • Ripley's Aquarium of the Smokies - 600 ft
          88 River Road, Gatlinburg
        • Guinness World Records Museum - 500 ft
          631 Parkway, Gatlinburg
        • World of Illusions - 700 ft
          On the Parkway, Gatlinburg
        • Cooter's Place - 1100 ft
          542 Parkway, Gatlinburg
        • Earthquake - The Ride - 500 ft
          653 Parkway, Gatlinburg
        • Ripley's Mirror Maze - 500 ft
          623 Parkway, Gatlinburg
        • Mysterious Mansion - 900 ft
          424 River Rd., Gatlinburg

        Restaurants nearby

        • Pancake Pantry - 500 ft

          Address: 628 Parkway
          Phone: 865-436-4724

          65% likes this, based on 1207 reviews
          Cuisine: American
          Price Range: USD 2 - USD 12

        • The Gatlinburger Grill - 400 ft

          Address: 240 River Road
          Phone: (865) 436-5161

          Cuisine: American

        • Kilwin's - 500 ft

          Address: 645 Parkway
          Phone: 865 436-3720

          71% likes this, based on 305 reviews

        • Donut Friar - 500 ft

          Address: 634 Parkway Suite 15
          Phone: 865-436-7306

          73% likes this, based on 592 reviews
          Price Range: USD 2 - USD 7

        • Mountain Edge Grill - 400 ft

          Address: 620 Parkway Suite B4
          Phone: 865-436-0013

          70% likes this, based on 113 reviews
          Cuisine: American
          Price Range: USD 6 - USD 16

        Hotel information
        • Check-in:
          from  4 pm
        • Check-out:
          until  10 am
        • Year renovated:
          2006
        • Number of floors:
          21
        • Number of rooms:
          205
        Hotels nearby
        Gatlinburg Inn
        3 stars
        0.4 km

        River Terrace Resort & Convention Center Reviews

        Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

        Average guest rating

        6.8out of 10
        Very good
        Based on 41 reviews

        Guest reviews

        • Older travelers
          8.8

          The views and the location. Perfect if gong to Aquarium or just shopping.

          The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

        • Couple
          5.4

          Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

          I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

        • Family with children
          7.8

          My family & I have stayed there many times & have never had any problems

        • Couple
          9.6

          Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

        • Couple
          9.2

          Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

          The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

        • Older travelers
          9.0

          Breakfast buffet was good for the price.

          There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

        • Group of friends
          10.0

          I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

        • Older travelers
          8.8

          Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

          Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

        • Family with children
          9.2

          The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

        • Older travelers
          5.0

          location

          wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

        • Older travelers
          5.8

          Location was great..

          Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

        • Older travelers
          7.0

          We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

          It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

        • Older travelers
          6.2

          Room, especially bathroom needed to be updated. Not especially good value for the money.

        • Older travelers
          5.8

          Convenient to shops and clean

          Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

        • Older travelers
          8.2

          Beautiful scenerationy and loc

          Restaraunt was under staffed but good food

        How to reach hotel

        hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
        Show big map »

        Hotel Address:

        240 River Road, Gatlinburg, United States, 37738

        Get directions
        City Center
        • Gatlinburg
          1700 ft
        Airports
        Restaurants
        • Pancake Pantry (cuisine: American)
          500 ft
        • Donut Friar
          500 ft
        Parks
        • Christ in the Smokies Museum & Gardens
          1400 ft
        Ski areas
        • Ober Gatlinburg Ski Resort & Amusement Park
          2700 ft
        • Baskins Creek Falls
          1.4 mi
        Hotel information
        • Check-in:
          from  4 pm
        • Check-out:
          until  10 am
        • Year renovated:
          2006
        • Number of floors:
          21
        • Number of rooms:
          205