River Terrace Resort & Convention Center - Gatlinburg

240 River Road Gatlinburg, Gatlinburg, United States, 37738  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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River Terrace Resort & Convention Center - Gatlinburg

 Free Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Seasonal outdoor pool

 Sports activities

Fishing

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Business center

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff

Overview

River Terrace Resort & Convention Center is located in a downtown area of Gatlinburg in close proximity to Great Smoky Mountains National Park, Pigeon River and Dollywood. Residing in a 21-story building, the hotel was opened in 1958 and renovated in 2006.

The city center is 10 minutes' walk of the property. The hotel is 5 minutes' walk away from Ripley's Believe It or Not Museum, Ripley's Aquarium of the Smokies and Cooter's Place.

This luxury hotel boasts close proximity to a national park.

River Terrace Resort & Convention Center lies within 45 minutes’ drive to Mc Ghee Tyson airport.

Rooms

The hotel comprises 205 rooms equipped with TV with satellite channels, climate control, coffee/tea makers, a kitchenette and a mini-refrigerator. Most of the rooms overlook the Little River and the Little Pigeon River enticing guests to enjoy a spectacular view. Bathrooms are fitted with a hairdryer, a shower and free toiletries.

Eat & Drink

Drafts Sports bar is available on site.

Services

River Terrace Resort & Convention Center also offers audiovisual equipment, a business center and a meeting room for business travelers.

Relax

On-site activities feature white water rafting, snow skiing and fishing.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2006.  Number of floors:   21.  Number of rooms:   205.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Vending machines
  • Fireplace
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche
  • Ice machine

Sports & Fitness

  • Skiing
  • Fishing

Services

  • Room service
  • Self-service laundry
  • Wedding services
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge
  • Picnic area/Tables
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Audiovisual equipment
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Seasonal outdoor pool

Room view

  • River view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room sprinklers

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Bathtub shower combination
  • Hair dryer on request

Kitchen facilities

  • Mini-fridge
  • Microwave

Media

  • Cable/Satellite television
  • In-room computer
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 pm

Check-Out

  • until  10 am

Children and extra beds

  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

240 River Road Gatlinburg, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    1400 ft
Airports
Restaurants
  • Pancake Pantry (cuisine: American)
    500 ft
  • Donut Friar
    500 ft
Parks
  • Christ in the Smokies Museum & Gardens
    1500 ft
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2800 ft
  • Baskins Creek Falls
    1.3 mi
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205

Rooms and availability

River Terrace Resort & Convention Center Double RoomRiver Terrace Resort & Convention Center Double RoomRiver Terrace Resort & Convention Center Double Room
Double Room
Bed type: King-size bed or 2 Single beds or Queen-size bed
Size: 250 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Features a microwave, a small refrigerator and a private balcony or patio with a river view. Extras include a 27-inch cable TV, coffee machine, and private bathroom.

Room facilities
    Standard Triple Room
    Bed type: Queen-size bed or Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information

    Standard Queen

    Standard Quadruple Room
    Bed type: Sleeping arrangements for 4 persons
    Check Prices
    — Less information+ More information

    Standard Queen

    Standard Family Double Room
    Bed type: Queen-size bed
    Check Prices
    — Less information+ More information

    Standard Queen

    How to reach hotel

    hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
    Show big map »

    Hotel Address:

    240 River Road Gatlinburg, Gatlinburg, United States, 37738

    Get directions
    City Center
    • Gatlinburg
      1400 ft
    Airports
    Restaurants
    • Pancake Pantry (cuisine: American)
      500 ft
    • Donut Friar
      500 ft
    Parks
    • Christ in the Smokies Museum & Gardens
      1500 ft
    Ski areas
    • Ober Gatlinburg Ski Resort & Amusement Park
      2800 ft
    • Baskins Creek Falls
      1.3 mi
    Hotel information
    • Check-In:
      from  4 pm
    • Check-Out:
      until  10 am
    • Year renovated:
      2006
    • Number of floors:
      21
    • Number of rooms:
      205

    River Terrace Resort & Convention Center Location

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    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

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    Click the hotel to go to the main hotel page.

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    What's nearby

    Tourist attractions

    Popular areas

    • City Center - 1000 ft

    Convention centers

    Amusement

    • Camp Thunder Fun Ctr - 1000 ft
    • Gatlinburg Theme Park - 1400 ft
    • Mysterious Mansion-Gatlinburg - 1700 ft
    • Space Needle - 1700 ft
    • Hillbilly Golf - 4000 ft
    • Ober Gatlinburg Alpine Slide - 5000 ft
    • Fort Fun - 1.1 mi
    • Fannie Farkle's Amusement - 1.1 mi
    • Terror Ghost Shows - 1.1 mi
    • Motion Ride Movie Theater - 1.1 mi
    • Motion Master Theater - 1.1 mi
    • Earthquake the Ride - 1.2 mi
    • Dinosaur Golf - 1.2 mi
    • Smoky Mountain Stables - 2.9 mi

    Museums

    • Guinness World Records Museum - 1000 ft
    • Star Cars Museum - 5000 ft
    • Ripley's Believe IT OR Not - 1.1 mi
    • Sevier County Heritage Museum - 2.5 mi

    Parks

    Arboretum, Green spaces, Zoos

    Theaters

    Transport

    • Gatlinburg Trolley - 700 ft

    Local attractions

    • Wild Bear Falls Indoor Waterpark - 1.3 mi
      915 Westgate Resort Road, Gatlinburg
    • Chapel In The Glen - 3.1 mi
      412 Glades Road, Gatlinburg
    • Great Smoky Arts and Crafts Community - 3.9 mi
      Gatlinburg, TN 37738
    • Baskins Creek Falls - 1.3 mi
      Roaring Fork Road, Gatlinburg
    • Love Life Live Life - 3.5 mi
      600 Glades Road, #6, Gatlinburg

    Near the hotel

    • Ripley's Aquarium of the Smokies - 500 ft
      88 River Road, Gatlinburg
    • Ripley's Mirror Maze - 500 ft
      623 Parkway, Gatlinburg
    • World of Illusions - 800 ft
      On the Parkway, Gatlinburg
    • Mysterious Mansion - 1000 ft
      424 River Rd., Gatlinburg
    • Guinness World Records Museum - 500 ft
      631 Parkway, Gatlinburg
    • Earthquake - The Ride - 500 ft
      653 Parkway, Gatlinburg
    • Cooter's Place - 1000 ft
      542 Parkway, Gatlinburg

    Restaurants nearby

    • Pancake Pantry - 500 ft

      Address: 628 Parkway
      Phone: 865-436-4724

      65% likes this, based on 1207 reviews
      Cuisine: American
      Price Range: USD 2 - USD 12

    • Rocky Top Cinnamon Roll, Co. - 300 ft

      Address: 651 Parkway, suite 109
      Phone: 18654301073

      84% likes this, based on 102 reviews

    • The Gatlinburger Grill - 400 ft

      Address: 240 River Road
      Phone: (865) 436-5161

      Cuisine: American

    • Donut Friar - 500 ft

      Address: 634 Parkway Suite 15
      Phone: 865-436-7306

      73% likes this, based on 592 reviews
      Price Range: USD 2 - USD 7

    • Kilwin's - 500 ft

      Address: 645 Parkway
      Phone: 865 436-3720

      80% likes this, based on 298 reviews

    Hotel information
    • Check-In:
      from  4 pm
    • Check-Out:
      until  10 am
    • Year renovated:
      2006
    • Number of floors:
      21
    • Number of rooms:
      205
    Hotels nearby
    Gatlinburg Inn
    2 stars
    0.4 km

    River Terrace Resort & Convention Center Reviews

    Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

    Average guest rating

    6.8out of 10
    Very good
    Based on 41 reviews

    Individual guest reviews

    • Older travelers
      8.8

      The views and the location. Perfect if gong to Aquarium or just shopping.

      The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

    • Couple
      5.4

      Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

      I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

    • Family with children
      7.8

      My family & I have stayed there many times & have never had any problems

    • Couple
      9.6

      Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

    • Couple
      9.2

      Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

      The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

    • Older travelers
      9.0

      Breakfast buffet was good for the price.

      There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

    • Group of friends
      10.0

      I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

    • Older travelers
      8.8

      Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

      Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

    • Family with children
      9.2

      The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

    • Older travelers
      5.0

      location

      wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

    • Older travelers
      5.8

      Location was great..

      Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

    • Older travelers
      7.0

      We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

      It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

    • Older travelers
      6.2

      Room, especially bathroom needed to be updated. Not especially good value for the money.

    • Older travelers
      5.8

      Convenient to shops and clean

      Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

    • Older travelers
      8.2

      Beautiful scenerationy and loc

      Restaraunt was under staffed but good food

    How to reach hotel

    hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
    Show big map »

    Hotel Address:

    240 River Road Gatlinburg, Gatlinburg, United States, 37738

    Get directions
    City Center
    • Gatlinburg
      1400 ft
    Airports
    Restaurants
    • Pancake Pantry (cuisine: American)
      500 ft
    • Donut Friar
      500 ft
    Parks
    • Christ in the Smokies Museum & Gardens
      1500 ft
    Ski areas
    • Ober Gatlinburg Ski Resort & Amusement Park
      2800 ft
    • Baskins Creek Falls
      1.3 mi
    Hotel information
    • Check-In:
      from  4 pm
    • Check-Out:
      until  10 am
    • Year renovated:
      2006
    • Number of floors:
      21
    • Number of rooms:
      205