River Terrace Resort & Convention Center - Gatlinburg

240 River Road, Gatlinburg, United States, 37738  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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River Terrace Resort & Convention Center - Gatlinburg

Wi-Fi
Parking

No parking

24-hour

24-hour check-in

24-hour reception

Babysitting
Swimming pool

Seasonal outdoor pool

Air conditioning

Individual air conditioning

All inclusive

Carte blanche

Facilities for kids

Cribs/ Baby cots

Verified Reviews:

  • Close to the strip - No continental breakfast - Free wifi - Right price
  • Parking was small - Exceptional maid service - Bar was ok - Can recommend
  • Right downtown - Close to everything - Great pool area - No fitness area
  • Rooms were clean - Bed was comfortable - Food is terrific - We will return
  • Fantastic property - Rooms are comfortable - Great views - Friendly staff

Overview

River Terrace Resort & Convention Center is a comfortable 3-star hotel set 11 km from Dollywood and 20 km from Great Smoky Mountain Heritage Center. The hotel opened its doors in 1958 and was remodeled in 2006.

This property is positioned in the heart of Gatlinburg. Gatlinburg city center is 1 km away.

Placed near bars, an oceanarium and a theme park, the hotel offers an outdoor swimming pool, a patio and a picnic area for on-site relaxation.

The venue is notable for the ideal location within a 50-minute drive to Mc Ghee Tyson airport.

Rooms

There are 205 contemporary rooms fitted with LCD flat-screen TV, pay TV, a private balcony, a fridge and a dressing room. Some rooms offer a spectacular view of the mountain. Room facilities also include a microwave and coffee/tea makers for self-catering.

Eat & Drink

After exploring sights of Gatlinburg, residents can go back to River Terrace Resort & Convention Center for burgers and grills served in the onsite sports bar. The Gatlinburger Grill and River Terrace Restaurant are situated in a downtown area, about 100 meters away of the property.

Services

The conveniences such as a safety deposit box, an elevator and a vending machine are offered on site.

Relax

Such sports activities as white water rafting, snow skiing and fishing are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2006.  Number of floors:   21.  Number of rooms:   205.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Elevator
  • Vending machines
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Skiing
  • Fishing

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Ceiling projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Seasonal outdoor pool

Room view

  • City view
  • Mountain view
  • River view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds
  • In-room sprinklers

Bathroom

  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer on request

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • In-room computer
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 10 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

240 River Road, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    1700 ft
Airports
Restaurants
  • Pancake Pantry (cuisine: American)
    500 ft
  • Donut Friar
    500 ft
Parks
  • Christ in the Smokies Museum & Gardens
    1400 ft
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2700 ft
  • Baskins Creek Falls
    1.4 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205

Rooms and availability

General Guest Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Terrace
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
Room Description:

The beautifully decorated Standard King Room creates the ideal setting for an unforgettable Great Smoky Mountains vacation getaway. Each of the rooms features one king bed, 27-inch cable TV, and a private balcony or open patio. (RC 10)

GENERAL

  • 252 Square Feet
  • Sleeps up to 2 Guests

BEDS

  • 1 King Bed

AMENITIES

  • Microwave
  • Mini Refrigerator
  • Coffee Maker
  • Hairdryer
  • Private Balcony or Open Patio

Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
River Terrace Resort & Convention Center photos Room
Standard Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Coffee machine
    • Balcony
    • + More
  • General:Terrace
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • CD player
Room Description:

The beautifully decorated Standard Queen Room creates the ideal setting for an unforgettable Great Smoky Mountains vacation getaway. Each of the rooms features two queen beds and a 27-inch cable TV, and private balcony or open patio. (RC 12)

GENERAL

  • 252 Square Feet
  • Sleeps up to 4 Guests

BEDS

  • 2 Queen Bed

AMENITIES

  • Microwave
  • Mini Refrigerator
  • Coffee Maker
  • Hairdryer
  • Private Balcony or Open Patio

River Terrace Resort & Convention Center photos Room
Standard King Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 King-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Housekeeping
  • Newspapers
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
  • Media:LCD TV
Room Description:

free continental breakfast, free Wi-Fi, refrigerator and microwave

One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Panoramic views, top-floor suite, balcony, sofa bed, 1.5 baths, desk, 42-inch flat-screen TV. Admire panoramic views from the balcony of this top-floor, one bedroom suite, with separate living room. Relax on the Sweet Dreams® by DoubleTree signature king-size bed or sofa to watch one of the two 42-inch HDTVs, or refresh in the bathroom. The living room includes a sofa bed and a half-bath for guests' convenience. Get some work done in comfort at the desk with ergonomic chair, and make use of our WiFi to surf the web. Other amenities in this suite include a mini-refrigerator, coffeemaker, bathrobe, and alarm clock radio.

One-Bedroom Top floor Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Panoramic views, high-floor suite, balcony, sofa bed, desk, 42-inch flat-screen TV. Admire panoramic views from the balcony of this upper-floor, one bedroom suite, with separate living room. Relax on the sofa to watch the 42-inch HDTV, or refresh in the bathroom with shower/tub combination. The sofa folds out into a full-sized bed, so this suite is ideal for those travelling with children. Get some work done in comfort at the desk with ergonomic chair, and make use of our WiFi to surf the web. Other amenities in this suite include a mini-refrigerator, coffeemaker, and bathrobe.

Upgraded Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Room with free Wi-Fi, fireplace and free breakfast

Upgraded King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Room with free Wi-Fi, fireplace and free breakfast

Signature Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Work desk
  • Newspapers
  • Bathroom:Spacious bathroom
  • Toiletries
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Video on demand
Room Description:

Enjoy your stay in this contemporary room, featuring 2 Sweet Dreams® by DoubleTree signature king-sized beds. Take in partial views from the balcony, or work at the desk using WiFi. Watch on-demand movies or premium cable channels on the 42-inch TV. Refresh in the spacious bathroom, with deluxe bath products. Other amenities in this room include an available weekday newspaper, a coffeemaker, and mini-refrigerator.

River Terrace Resort & Convention Center Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

Popular areas

  • City Center1400 ft

Amusement

  • Camp Thunder Fun Ctr1000 ft
  • Gatlinburg Theme Park1400 ft
  • Space Needle1700 ft
  • Mysterious Mansion-Gatlinburg1700 ft
  • Hillbilly Golf4000 ft
  • Ober Gatlinburg Alpine Slide5000 ft
  • Fort Fun1.2 mi
  • Dinosaur Golf1.2 mi
  • Earthquake the Ride1.2 mi
  • Terror Ghost Shows1.2 mi
  • Motion Master Theater1.2 mi
  • Fannie Farkle's Amusement1.2 mi
  • Motion Ride Movie Theater1.2 mi

Monuments and Landmarks

Museums

  • Guinness World Records Museum1000 ft
  • Star Cars Museum5000 ft
  • Ripley's Believe IT OR Not1.1 mi

Parks

  • Parks and Grounds Maintenance4600 ft
  • Wild Bear Falls Indoor Waterpark1.2 mi

Arboretum, Green spaces, Zoos

Transport

  • Gatlinburg Trolley700 ft

Local attractions

  • Wild Bear Falls Indoor Waterpark1.3 mi
    915 Westgate Resort Road, Gatlinburg
  • Chapel In The Glen3.2 mi
    412 Glades Road, Gatlinburg
  • Great Smoky Arts and Crafts Community3.9 mi
    Gatlinburg, TN 37738
  • Baskins Creek Falls1.4 mi
    Roaring Fork Road, Gatlinburg
  • Love Life Live Life3.5 mi
    600 Glades Road, #6, Gatlinburg

Near the hotel

  • Ripley's Aquarium of the Smokies600 ft
    88 River Road, Gatlinburg
  • Guinness World Records Museum500 ft
    631 Parkway, Gatlinburg
  • World of Illusions700 ft
    On the Parkway, Gatlinburg
  • Cooter's Place1100 ft
    542 Parkway, Gatlinburg
  • Earthquake - The Ride500 ft
    653 Parkway, Gatlinburg
  • Ripley's Mirror Maze500 ft
    623 Parkway, Gatlinburg
  • Mysterious Mansion900 ft
    424 River Rd., Gatlinburg

Restaurants nearby

  • Pancake Pantry500 ft

    Address: 628 Parkway
    Phone: 865-436-4724

    65% likes this, based on 1207 reviews
    Cuisine: American
    Price Range: USD 2 - USD 12

  • The Gatlinburger Grill400 ft

    Address: 240 River Road
    Phone: (865) 436-5161

    Cuisine: American

  • Kilwin's500 ft

    Address: 645 Parkway
    Phone: 865 436-3720

    71% likes this, based on 305 reviews

  • Donut Friar500 ft

    Address: 634 Parkway Suite 15
    Phone: 865-436-7306

    73% likes this, based on 592 reviews
    Price Range: USD 2 - USD 7

  • Mountain Edge Grill400 ft

    Address: 620 Parkway Suite B4
    Phone: 865-436-0013

    70% likes this, based on 113 reviews
    Cuisine: American
    Price Range: USD 6 - USD 16

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205

River Terrace Resort & Convention Center Reviews

Guest reviews are submitted by our customers after their stay at River Terrace Resort & Convention Center

Average guest rating

6.8out of 10
Very good
Based on 41 reviews

Guest reviews

  • Older travelers
    8.8

    The views and the location. Perfect if gong to Aquarium or just shopping.

    The layout of the buildings. Too much uphill walking. No elevators. Fine for younger guests. Terrible for older quests if staying in building #6.

  • Couple
    5.4

    Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

    I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

  • Family with children
    7.8

    My family & I have stayed there many times & have never had any problems

  • Couple
    9.6

    Me and my boyfriend went up to Gatlinburg for a 4 night getaway. This hotel was in a great location and for a great price. We had a very clean room and they had great room service. We had just a few problems like our key for our door wouldn't work but the maintenance took care of it right away. Also our mini refrigerator didn't work but that wasnt a big worry for us. This hotel was definitely worth it and we are definitely looking forward to staying here again :)

  • Couple
    9.2

    Fantastic location that was within walking distance of most Gatlinburg attractions. The room was very spacious and the balcony offered a nice view of the mountains and downtown Gatlinburg. The hotel staff was also very friendly and helpful.

    The room, bathroom and A/C unit were reasonably clean, but could have been a little better. The bed also was OK, but not as comfortable as the beds in some other local hotels.

  • Older travelers
    9.0

    Breakfast buffet was good for the price.

    There were a lot of steps and inclines leading up to the rooms located in the back. I missed not having coffee available in the lobby and no continental breakfast available.

  • Group of friends
    10.0

    I have stayed at River Terrace for years and I always come back because the rooms are always clean and comfortable, the staff is always friendly, and I love where it is at, the views of the mountains are great. During this trip I arrived very late about 5 A.M., I had called and alerted the front desk, the gentleman that was working was very nice and friendly. I always feel at home at River Terrace and will continue to come back and stay there.

  • Older travelers
    8.8

    Our room had a garden tub. Really enjoyed the two sinks too with ample counter space.

    Poor lighting. The lamps in the room did not light up the room very well. Needed another lamp on the refrigerator side of the room. There was also no way to turn off the night light on the hair dryer to sleep at night. Needed towel bars. two people, four bath towels and one towel bar.

  • Family with children
    9.2

    The room was quite comfortable and very nice for the amount we paid to stay there. It was very well located. Everything we wanted to do was within walking distance. I would recommend this establishment to anyone.

  • Older travelers
    5.0

    location

    wasn't worth the money i paid! tried to give the wrong room that i had requested, the showerhead didn't work right, and the mattress was very uncomfortable.

  • Older travelers
    5.8

    Location was great..

    Couch was broke down, bathroom sink was about stopped up.. wasps nests on balcony, chairs dirty on balcony, rail loose on balcony,

  • Older travelers
    7.0

    We like the location of the hotel and it was clean and the staff were very friendly. Thanks Bob

    It was a nice place but I did have a couple of things I didn't like, one the mattress on the bed was just terrible it had a big sunkin down area that made you fall to the middle and than we was put in the upper level wher it's very steep to walk. We're both in our 60's with knee replacements so the walk up to out room was terrible and wouldn't do it again. Thanks Bob

  • Older travelers
    6.2

    Room, especially bathroom needed to be updated. Not especially good value for the money.

  • Older travelers
    5.8

    Convenient to shops and clean

    Custer service poor. We felt like we were a nuisance as soon as we arrived. Not helpful when we tried a coke machine at night and it was out of order and had to go to lobby iand outside for one in pajamas and raining.the manager acted like he could care less no apology nothing. Also they are not taking care of the place stains on carpets and water spots on ceilings

  • Older travelers
    8.2

    Beautiful scenerationy and loc

    Restaraunt was under staffed but good food

How to reach hotel

hotel River Terrace Resort & Convention Center - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

240 River Road, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    1700 ft
Airports
Restaurants
  • Pancake Pantry (cuisine: American)
    500 ft
  • Donut Friar
    500 ft
Parks
  • Christ in the Smokies Museum & Gardens
    1400 ft
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2700 ft
  • Baskins Creek Falls
    1.4 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2006
  • Number of floors:
    21
  • Number of rooms:
    205